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Whether calling our hotline or visiting our branches, RHB Bank is committed to delivering attentive and personalized service to all our customers.
At RHB Bank, before all else, we strive to put our customers at ease. That is why our first greeting is to offer a welcome beverage, allowing you to examine your banking needs in comfort. Our branches are fitted with complimentary drinks dispenser machines with a wide range of beverages for customers.
With warm inviting décor, soft piped-in music and freshly scented air, we make your every visit to our branches a pleasant one. Whenever there are more than three customers in a queue, we go the extra mile by offering delightful chocolate treats to waiting customers.
We are always anticipating our customers’ needs, even beyond banking services. On rainy days, our staff provide customers with disposable raincoats, so that you will never be stranded or late for your next appointment.
When calling our customer service hotline, you will be greeted immediately by a service staff on the line and not automated messages. Because we understand the importance of immediate and personal service, we want to get you the information you need quickly without maze of voice messages and buttons.
RHB Bank Berhad Singapore is the first full bank conferred with the distinct prestige of the Singapore Service Class Award (S-Class). Our service strategy has received multiple accolades—and no wonder.
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